← Back to Ombar

Dive shop software that started on Gili Trawangan

Built around how dive shops in Indonesia actually run, from the WhatsApp check-in to the end-of-day count.

Ombar started on the shores of Gili Trawangan, where crystal-clear waters and vibrant coral reefs sparked our founders' passion. Frustrated by juggling bookings, payments, and guest management across spreadsheets and WhatsApp, they built the tool they wished they had.

Check-in

Check divers in before they reach the island

Send your shop's check-in link on WhatsApp when the booking comes in.

  • Divers fill in their details, emergency contact and where they heard about you on their own phone.
  • They arrive in Ombar as a pending booking, ready to confirm when they walk in.
  • Returning divers are recognised instead of duplicated.
Payments

Record payments the way your customers pay

Amounts are shown in Rupiah. Record each payment with the method it actually came in by.

  • Cash.
  • The Mandiri or CIMB card terminal in your shop.
  • A transfer to your Mandiri or CIMB account.
  • Your own methods, added in Settings.

Ombar tracks payments and generates invoices. It is not a payment processor. Divers pay your shop the way they always have, and you record the payment in Ombar so everyone can see who has paid and who still owes.

On the boat

Sizes on the boat, commissions at the end of the month

  • BCD, wetsuit, fin and weight sizes per diver, on the instructor's phone.
  • Staff commissions per person or as a pool, and what each instructor is owed by month.
  • Record which hotel, agent or partner sent each diver.
“Ombar has made a huge difference to how smoothly Gili Divers operates. New divers sign up and provide all their details before they arrive, my instructors each have their own logins to check what equipment they need, and historical customer data helps us understand trends over time. Whenever we need to fix something, it is always easy to find a solution with Joao.”
Sandy, Gili Divers
Get in touch

Ready to transform your dive shop?

Talk to our team — we'll walk you through how Ombar fits your operation in 15 minutes.

Prefer a live demo?

Book a 15-minute call and we'll show you the platform live.

Book a demo →